Oversees the quality of care in healthcare facilities and programs.Quality Assurance/ImprovementMore information: Accepts and investigates relevant complaints and incidents-Monitors hospitals, labs, ambulatory care facilities, long-term care, assisted living programs, adult medical daycare, and services for individuals with developmental disabilities

Provides advocacy, support, and protection for residents of nursing homes and assisted living facilities.Long Term Care Advocacy

Provides assistance to find long-term support options and determine eligibility for public programs. Aging and Disability Resource Centers More information:Screens for Medicaid nursing facility and home and community-based service waiver programsInvestigates and resolves complaints from residents of long-term care facilities Provides emotional and financial support to caregivers of older adults

Helps protect against elder abuse in nursing homes, assisted living facilities, and long term care facilities.Elder/Dependent Adult Abuse Reporting and Emergency ResponseMore information: Accepts, investigates, and resolves complaints Protects and advocates for the safety, welfare, and rights of older adults

Provides programs and services for older adults and individuals with disabilities in Maryland.Aging and Disability Resource CenterMore information: Offers assistance to find long-term support options and determine eligibility for public programs A guardianship program is available for older adults unable to care for themselves Educates individuals on health insurance benefits and Medicare programs Links individuals to community resources for various needs Helps older adults find opportunities to serve as volunteers in the communityOperates senior center and nutrition site locations throughout the stateInvestigates and resolves patient rights violations in nursing homes and assisted living facilities

Helps individuals who live in nursing homes and assisted living facilities by making sure their rights are protected and investigating any complaints related to care.Long-Term Care Ombudsman Program

Helps individuals living in nursing homes and assisted living facilities when they have problems or complaints. Long Term Care Ombudsman

Provides advocacy, support, and protection for residents of nursing homes and assisted living facilities.Long Term Care Advocacy

Offers information on long term care, including residents' rights, restraints, and elder abuse.Long Term Care Ombudsman Programs

Investigates complaints about nursing homes and assisted living facilities and offers advocacy services to elderly residents and their families.Ombudsman ProgramMore information: Provides guidelines and literature on nursing home placement and clients' rights regarding Ombudsman services