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Sets and enforces consumer product safety standards, recalls, and bans. Consumer Services More information: 

• Accepts reports on hazardous products and injuries
• Does not handle complaints about automobiles, food, drugs, warranties, or repairs

Provides information and handles complaints on a range of consumer issues. Consumer Services More information: 

• Offers information on FDA activities, types of products regulated, and product ingredients
• Regulates the safety, efficiency, and labeling of products, such as human and animal food, cosmetics, drugs, medical devices, and products that emit radiation
• Offers educational resources, publications on FDA , and speakers on topics related to food and drug safety

Enforces state laws and codes governing the insurance industry. Consumer Services More information:

• Investigates consumer complaints and fraudulent insurance claims and practices
• Regulates financial condition and benefit provisions of HMO's to protect consumers
• Accepts consumer complaints online and by email

Provides mediation services to consumers to help resolve complaints against businesses and health insurance carriers.

Consumer Services More information: - Raises awareness about fake emails, texts, and social media posts selling fake health products - Provides legitimate information and accepts scam reports

Helps individuals resolve problems caused by identity theft. Consumer Services More information: - Provides educational resources on identity theft and privacy concerns - Covers fraud affidavit, a guide for recovering from identity theft, and how to file a complaint

Offers services for individuals with health insurance billing, coverage, or enrollment disputes. Advocacy More information: - Works with HMOs and health insurance companies - Helps with denied enrollment in Qualified Health Plan, Advanced Premium Tax Credits, or Cost Sharing Reductions by Maryland Health Connection

Offers assistance to individuals who have been treated unfairly by a business. Consumer Services More information: - Includes complaints and disputes between landlords and tenants - Does not provide legal advice

Operates a website that provides details on area businesses, including customer reviews, filing a complaint, and reporting and tracking scams and fraud. Consumer Services More information:

• Provides a search tool to find local Better Business Bureaus

Assists individuals in safeguarding against and prevention of elder abuse and exploitation. Aging and Disability Services, Consumer Services More information:

• Focuses on scams and fraud, physical and emotional abuse, neglect, abandonment, sexual abuse, and financial abuse

Ensures that businesses follow consumer protection laws. Consumer Services More information:

• Advocates for consumers and pursues legal action against businesses that violate the law
• Shares business complaint records
• Helps people and businesses resolve disputes through mediation
• Licenses and registers certain types of businesses
• Offers educational program