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Offers services for individuals with health insurance billing, coverage, or enrollment disputes.

Advocacy

More information:
- Works with HMOs and health insurance companies
- Helps with denied enrollment in Qualified Health Plan, Advanced Premium Tax Credits, or Cost Sharing Reductions by Maryland Health Connection

• Investigates consumer complaints and fraudulent insurance claims and practices 
• Regulates financial condition and benefit provisions of HMO's to protect consumers 
• Accepts consumer complaints online and by email

Ensures that businesses follow consumer protection laws.

Consumer Services

More information:
- Advocates for consumers and pursues legal action against businesses that violate the law
- Shares business complaint records
- Helps people and businesses resolve disputes through mediation
- Licenses and registers certain types of businesses
- Offers educational program

• Helps with complaint filing and using mediation or arbitration services to resolve an issue 
• Provides education on scams and fraud 
• Maintains a website for consumers to report scams

Provides mediation services to consumers to help resolve complaints against businesses and health insurance carriers.

Consumer Services

More information:
- Raises awareness about fake emails, texts, and social media posts selling fake health products
- Provides legitimate information and accepts scam reports

• Helps with complaint filing and using mediation or arbitration services to resolve an issue 
• Provides education on scams and fraud 
• Maintains a website for consumers to report scams

• Offers information on FDA activities, types of products regulated, and product ingredients 
• Regulates the safety, efficiency, and labeling of products, such as human and animal food, cosmetics, drugs, medical devices, and products that emit radiation 
• Offers educational resources, publications on FDA , and speakers on topics related to food and drug safety

Helps individuals resolve problems caused by identity theft.

Consumer Services

More information:
- Provides educational resources on identity theft and privacy concerns
- Covers fraud affidavit, a guide for recovering from identity theft, and how to file a complaint

• Offers information on FDA activities, types of products regulated, and product ingredients 
• Regulates the safety, efficiency, and labeling of products, such as human and animal food, cosmetics, drugs, medical devices, and products that emit radiation 
• Offers educational resources, publications on FDA , and speakers on topics related to food and drug safety

Assists individuals in safeguarding against and prevention of elder abuse and exploitation.

Aging and Disability Services, Consumer Services

More information:
- Focuses on scams and fraud, physical and emotional abuse, neglect, abandonment, sexual abuse, and financial abuse

Offers assistance to individuals who have been treated unfairly by a business.

Consumer Services

More information:
- Includes complaints and disputes between landlords and tenants
- Does not provide legal advice