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Helps Medicaid/ Medical Assistance recipients understand their benefits and access medical care.Medicaid Information/Counseling More information: Resolves concerns related to Medicaid, Managed Care Organization, and the HealthChoice Program The HealthChoice Helpline for Pregnant Women is available to help expectant and new mothers

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Specialized Information and Referral
Consumer Complaints
State/Local Health Insurance Recipients
Medicaid Information/Counseling
Provides BG&E utility bill and bulk fuel assistance to residents in need.Utility Bill AssistanceMore information: Bulk fuel assistance for oil, propane, kerosene, and others is available November 1st to March 31st Utility bill assistance limited to every 12 months

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Charities/Grantmaking Organizations
Electric Service Payment Assistance
Older Adults
Consumer Complaints
Heating Fuel Payment Assistance
Volunteer Opportunities
Adolescents
Utility Bill Payment Plan Negotiation Assistance
Gas Service Payment Assistance
Utility Issues
Offers transportation for individuals with disabilities who cannot use regular public transportation. Mobility/Paratransit More information: Includes curb-to-curb service with lift-equipped buses and mobility vans with wheelchair lifts Serves Baltimore City, Anne Arundel County, and Baltimore County, within 3/4 of a mile of any fixed-route service

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Disability Related Transportation
COVID-19
Transportation Issues
Consumer Complaints
Helps DHS customers who have a concern, inquiry, or complaint related to TDAP, TCA, OHEP, SNAP, child support, and other services.Complaint ReportingMore information: Accepts reports of suspected welfare fraud Requests for support may be made by phone and online

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Basic Income Maintenance Programs
Discrimination Assistance
Consumer Complaints
Crime Reporting
State Disability Insurance
Offers free monthly food benefits to eligible low-income households.Food Stamps/SNAPMore information: Clients receive a card to access benefits Eligible applicants may receive food stamps within seven days

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Consumer Complaints
Food Stamps/SNAP
Crime Reporting
Discrimination Assistance
Families With Children
Oversees the quality of care in healthcare facilities and programs.Quality Assurance/ImprovementMore information: Accepts and investigates relevant complaints and incidents-Monitors hospitals, labs, ambulatory care facilities, long-term care, assisted living programs, adult medical daycare, and services for individuals with developmental disabilities

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Consumer Complaints
Health Issues
COVID-19
Long Term Care Ombudsman Programs
Facility Licensing
Represents Maryland at the U.S. Senate and provides services for constituents.Government Information Lines More information: Helps with issues concerning federal agencies Provides information on pending legislation Accepts applications from students who want to attend service academies

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Consumer Complaints
Federal Officials Offices
Certificates/Forms Assistance
Advocacy
Represents Maryland at the U.S. Senate and provides services for constituents.Government Information Lines More information: Helps with issues concerning federal agencies Provides information on pending legislation Accepts applications from students who want to attend service academies Office locations in Baltimore, Bowie, Easton, Cumberland, and Rockville

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Advocacy
Volunteer Opportunities
Certificates/Forms Assistance
Consumer Issues
Adolescents
Consumer Complaints
Federal Officials Offices
Helps patients find local dentists and investigates complaints about dentists in Maryland.Dental Referral Services

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Consumer Complaints
Dental Care
Health Care Referrals