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Helps Medicaid/ Medical Assistance recipients understand their benefits and access medical care.Medicaid Information/Counseling More information: Resolves concerns related to Medicaid, Managed Care Organization, and the HealthChoice Program The HealthChoice Helpline for Pregnant Women is available to help expectant and new mothers

Categories

Health Insurance / Medicaid
Consumer Complaints
Medicaid Information/Counseling
Specialized Information and Referral
State/Local Health Insurance Recipients
Provides information on Medicaid and Medicare health coverage.Health Insurance Information and Counseling

Categories

Consumer Complaints
Medicaid
Medicaid Information/Counseling
Insurance Issues
Medicare
Provides BG&E utility bill and bulk fuel assistance to residents in need.Utility Bill AssistanceMore information: Bulk fuel assistance for oil, propane, kerosene, and others is available November 1st to March 31st Utility bill assistance limited to every 12 months

Categories

Older Adults
Consumer Complaints
Charities/Grantmaking Organizations
Gas Service Payment Assistance
Utility Issues
Utility Bill Payment Plan Negotiation Assistance
Utility Bill Assistance
Heating Fuel Payment Assistance
Electric Service Payment Assistance
Helps DHS customers who have a concern, inquiry, or complaint related to TDAP, TCA, OHEP, SNAP, child support, and other services.Complaint ReportingMore information: Accepts reports of suspected welfare fraud Requests for support may be made by phone and online

Categories

Crime Reporting
State Disability Insurance
Social Security Insurance & Disability Benefits
Consumer Complaints
Oversees the quality of care in healthcare facilities and programs.Quality Assurance/ImprovementMore information: Accepts and investigates relevant complaints and incidents-Monitors hospitals, labs, ambulatory care facilities, long-term care, assisted living programs, adult medical daycare, and services for individuals with developmental disabilities

Categories

COVID-19
Long Term Care Ombudsman Programs
Legal Services
Health Issues
Facility Licensing
Consumer Complaints
Offers transportation for individuals with disabilities who cannot use regular public transportation. Mobility/Paratransit More information: Includes curb-to-curb service with lift-equipped buses and mobility vans with wheelchair lifts Serves Baltimore City, Anne Arundel County, and Baltimore County, within 3/4 of a mile of any fixed-route service

Categories

Transportation Issues
Consumer Complaints
Disability Related Transportation
Transportation