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Behavioral Health Information and Referral | Mid Shore Behavioral Health

Provides information, referrals, and resources for behavioral health providers and services.

Helplines and Information, Mental Health Services

More information:
- Includes suicide prevention, harm reduction, substance use, mental health, crisis services, and more

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Consumer Protection | Howard County Department of Community Resources and Services

Offers assistance to individuals who have been treated unfairly by a business.

Consumer Services

More information:
- Includes complaints and disputes between landlords and tenants
- Does not provide legal advice

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Law Enforcement | Baltimore County Police Department

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.

Law Enforcement

More information:
- Complaints against a police officer can be made via phone, in person, or website
- Provides recorded information on crime statistics for Baltimore County neighborhoods
- Citizens on Patrol is coordinated through individual precincts and neighborhood associations
- D.A.R.E. provides school outreach services related to drug use and healthy friendships
- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

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Consumer Protection | Maryland Insurance Administration

Enforces state laws and codes governing the insurance industry.

Consumer Services


More information:
- Investigates consumer complaints and fraudulent insurance claims and practices
- Regulates financial condition and benefit provisions of HMO's to protect consumers
- Accepts consumer complaints online and by email

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Consumer Protection | Better Business Bureau

Operates a website that provides details on area businesses, including customer reviews, filing a complaint, and reporting and tracking scams and fraud.

Consumer Services

More information:
- Provides a search tool to find local Better Business Bureaus

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Dental Referral Services | Maryland State Dental Association

Helps patients find local dentists and investigates complaints about dentists in Maryland.

Medical Care

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Police Services and Complaints | Howard County Police Department

Enforces laws, identifies and protects against crime, and apprehends criminals.

Law Enforcement Agencies

More information:
- Receives complaints against police officers via written statement, website, and Internal Affairs Division

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Housing | United States Department of Housing and Urban Development

Provides affordable housing for individuals with HIV/Aide.

Section 8 Housing

More information:
  • Offers HUD home purchase counseling, information, and other housing resources

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Law Enforcement | Baltimore County Police Department

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.

Law Enforcement

More information:
- Complaints against a police officer can be made via phone, in person, or website
- Provides recorded information on crime statistics for Baltimore County neighborhoods
- Citizens on Patrol is coordinated through individual precincts and neighborhood associations
- D.A.R.E. provides school outreach services related to drug use and healthy friendships
- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

What's Here

Office of Child Care | Maryland State Department Of Education

Provides information on becoming licensed as a daycare provider, either at a center or a private home.

Records, Licenses, and Permits

More information:
- Issues licenses and monitors all childcare centers and providers
- Investigates complaints about unlicensed daycare centers

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Law Enforcement | Baltimore County Police Department

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.

Law Enforcement

More information:
- Complaints against a police officer can be made via phone, in person, or website
- Provides recorded information on crime statistics for Baltimore County neighborhoods
- Citizens on Patrol is coordinated through individual precincts and neighborhood associations
- D.A.R.E. provides school outreach services related to drug use and healthy friendships
- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

What's Here

Consumer Services | United States Food and Drug Administration

Provides information and handles complaints on a range of consumer issues.

Consumer Services

More information: 
- Offers information on FDA activities, types of products regulated, and product ingredients
- Regulates the safety, efficiency, and labeling of products, such as human and animal food, cosmetics, drugs, medical devices, and products that emit radiation
- Offers educational resources, publications on FDA , and speakers on topics related to food and drug safety

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Discrimination Advocacy | Baltimore City Office of Civil Rights

Aims to eliminate inequity, discrimination, and inequality in the community.

Advocacy

More information:
- Enforces public accommodations and ADA concerns
- Accepts reports of unfair treatment by employer
- Processes complaints against law enforcement
- Enforces local wage laws and investigates complaints, including wage disputes and overtime issues

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Office of Child Care | Maryland State Department Of Education

Provides information on becoming licensed as a daycare provider, either at a center or a private home.

Records, Licenses, and Permits

More information:
- Issues licenses and monitors all childcare centers and providers
- Investigates complaints about unlicensed daycare centers

What's Here

Federal Trade Commission National Do Not Call Registry | United States Government

Maintains a registry that allows individuals to report and opt out of unwanted telemarketing calls.

Consumer Services

More information:
  • Calls received 31 days after being on the registry may be reported to the FTC 
  • An FAQ section is available on the website

What's Here

Law Enforcement | Baltimore County Police Department

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.

Law Enforcement

More information:
- Complaints against a police officer can be made via phone, in person, or website
- Provides recorded information on crime statistics for Baltimore County neighborhoods
- Citizens on Patrol is coordinated through individual precincts and neighborhood associations
- D.A.R.E. provides school outreach services related to drug use and healthy friendships
- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

What's Here

Complaints | Maryland Department of Health

Accepts complaints and grievances regarding mental healthcare experiences in Anne Arundel County.

Mental Health Complaints/Grievances

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Law Enforcement | Annapolis Police Department

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.

Law Enforcement

More information:
- Accepts complaints against a police officer at any location, by mail, or email
- Coordinates gang, alcohol, and drug prevention programs
- Offers services to victims and witnesses of crimes, such as court accompaniment, updates on schedule changes, and notifications on case status
- Reentry programs include job training, housing, transportation, and referrals to reentry supports
- Child fingerprinting services available

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Bureau of Ecology and Institutional Services | Baltimore City Health Department

Provides licenses and permits for various facilities and responds to related complaints.

Public Health and Safety

More information:
- Includes public and commercial swimming pools, water wells, waste disposal landfills, solid waste haulers, and tattoo parlors
- Addresses complaints related to facility operations, air and noise pollution, and mosquito concerns

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Law Enforcement | Baltimore County Police Department

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.

Law Enforcement

More information:
- Complaints against a police officer can be made via phone, in person, or website
- Provides recorded information on crime statistics for Baltimore County neighborhoods
- Citizens on Patrol is coordinated through individual precincts and neighborhood associations
- D.A.R.E. provides school outreach services related to drug use and healthy friendships
- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

What's Here

Emergency Shelters | Baltimore City Mayor's Office

Provides homeless individuals with an emergency shelter.

Temporary Shelter

More information:
- Requires individuals be independent with all activities of daily living and without medical needs
- Requires all individuals, including discharges from hospitals and community referrals, to call for shelter placement
- Call shelters directly after hours

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Law Enforcement | Baltimore County Police Department

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.

Law Enforcement

More information:
- Complaints against a police officer can be made via phone, in person, or website
- Provides recorded information on crime statistics for Baltimore County neighborhoods
- Citizens on Patrol is coordinated through individual precincts and neighborhood associations
- D.A.R.E. provides school outreach services related to drug use and healthy friendships
- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

What's Here

Advocacy | Maryland State Senators

Provides advocacy around government benefits and other concerns and complaints.

Advocacy

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Federal Trade Commission National Do Not Call Registry | United States Government

Maintains a registry that allows individuals to report and opt out of unwanted telemarketing calls.

Consumer Services

More information:
  • Calls received 31 days after being on the registry may be reported to the FTC 
  • An FAQ section is available on the website

What's Here

Bureau of Utilities | Howard County Government

Manages and maintains Howard County's public water and wastewater systems.

Water and Sewer Service

More information:
  • Residents connected to the public system who are experiencing a blockage should call the County before a plumber

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