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Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.
Law Enforcement
More information:
- Complaints against a police officer can be made via phone, in person, or website
- Provides recorded information on crime statistics for Baltimore County neighborhoods
- Citizens on Patrol is coordinated through individual precincts and neighborhood associations
- D.A.R.E. provides school outreach services related to drug use and healthy friendships
Provides licenses and permits for various facilities and responds to related complaints. Public Health and Safety More information:
- Includes public and commercial swimming pools, water wells, waste disposal landfills, solid waste haulers, and tattoo parlors
- Addresses complaints related to facility operations, air and noise pollution, and mosquito concerns
Enforces laws, identifies and protects against crime, and apprehends criminals. Law Enforcement Agencies More information: - Receives complaints against police officers via written statement, website, and Internal Affairs Division
- Residents connected to the public system who are experiencing a blockage should call the County before a plumber
- Calls received 31 days after being on the registry may be reported to the FTC
- An FAQ section is available on the website
Sets and enforces consumer product safety standards, recalls, and bans. Consumer Services More information:
- Accepts reports on hazardous products and injuries
- Does not handle complaints about automobiles, food, drugs, warranties, or repairs
- Accepts reports of suspected welfare fraud
- Requests for support may be made by phone and online
- Bulk fuel assistance for oil, propane, kerosene, and others is available November 1st to March 31st
- Utility bill assistance limited to every 12 months
Aims to eliminate inequity, discrimination, and inequality in the community. Advocacy More information:
- Enforces public accommodations and ADA concerns
- Accepts reports of unfair treatment by employer
- Processes complaints against law enforcement
- Enforces local wage laws and investigates complaints, including wage disputes and overtime issues
- Authorizes licensure for pharmacists and pharmacy technicians
- Accepts and resolves complaints
Monitors and inspects food establishments, healthcare facilities, daycare centers, and public facilities. Public Health and Safety More information:
- Accepts and investigates complaints
Provides information on becoming licensed as a daycare provider, either at a center or a private home. Records, Licenses, and Permits More information:
- Issues licenses and monitors all childcare centers and providers
- Investigates complaints about unlicensed daycare centers
Provides licensure for physicians and healthcare providers. Records, Licenses, and Permits More information:
- Investigates complaints against licensees
- Takes action against licensees who fail to maintain Maryland's medical care standards or violate licensure laws
Provides homeless individuals with an emergency shelter. Temporary Shelter More information:
- Requires individuals be independent with all activities of daily living and without medical needs
- Requires all individuals, including discharges from hospitals and community referrals, to call for shelter placement
- Call shelters directly after hours
Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.
Law Enforcement
More information:
- Complaints against a police officer can be made via phone, in person, or website
- Provides recorded information on crime statistics for Baltimore County neighborhoods
- Citizens on Patrol is coordinated through individual precincts and neighborhood associations
- D.A.R.E. provides school outreach services related to drug use and healthy friendships
Helps patients find local dentists and investigates complaints about dentists in Maryland. Medical Care
Provides information on becoming licensed as a daycare provider, either at a center or a private home. Records, Licenses, and Permits More information:
- Issues licenses and monitors all childcare centers and providers
- Investigates complaints about unlicensed daycare centers
Offers transportation for individuals with disabilities who cannot use regular public transportation. Transportation More information:
- Includes curb-to-curb service with lift-equipped buses and mobility vans with wheelchair lifts
Provides assistance with complaints related to the public behavioral health system in Harford County. Advocacy
Provides information on becoming licensed as a daycare provider, either at a center or a private home. Records, Licenses, and Permits More information:
- Issues licenses and monitors all childcare centers and providers
- Investigates complaints about unlicensed daycare centers
- Resolves concerns related to Medicaid, Managed Care Organization, and the HealthChoice Program
- The HealthChoice Helpline for Pregnant Women is available to help expectant and new mothers
Provides water service and bill assistance resources. Utility Assistance More information:
- Emergency Services crews respond to utility-related issues
- Assists with billing issues, such as lost bills, change of address, and issues paying bills on time
- Payment plans and leak adjustment for high utility bills may be available
- Evaluates and resolves issues. including sewer backups, dirty/ rust water, water pressure issues, water quality concerns, water leaks, and disruptions in service
Offers assistance to individuals who have been treated unfairly by a business. Consumer Services More information: - Includes complaints and disputes between landlords and tenants - Does not provide legal advice
Provides information on becoming licensed as a daycare provider, either at a center or a private home. Records, Licenses, and Permits More information:
- Issues licenses and monitors all childcare centers and providers
- Investigates complaints about unlicensed daycare centers